ACCP (Association of Customer Contact Professionals) is a professional, non-profit association whose members represent customer contact organizations and the vendors who support them. Our membership consists of organizations of all sizes, from a variety of industries - including manufacturing, healthcare, financial, out source, legal, technology, staffing and more. We have first and third-party focused members, including telemarketing, call centers, collections, customer service facilities, help desks, client retention, etc.
Annual meeting & voting for board positions. Jill McCarthy will discuss the state of the local economy, and the Development Council’s efforts to recruit new employers to the area, including call center specific efforts.Speaker BIOs:
Drawing on 25+ years economic development experience, Jill leads the strategy, initiatives and business recruitment activities for KCADC. She specializes in regional business recruitment across multiple disciplines such as customer service and shared service operations, data centers, headquarters, manufacturing, and distribution projects.
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