ACCP (Association of Customer Contact Professionals) is a professional, non-profit association whose members represent customer contact organizations and the vendors who support them. Our membership consists of organizations of all sizes, from a variety of industries - including manufacturing, healthcare, financial, out source, legal, technology, staffing and more. We have first and third-party focused members, including telemarketing, call centers, collections, customer service facilities, help desks, client retention, etc.
Join fellow ACCP members and guests for an evening of networking. This is a great opportunity to get to know other members better and ask those questions that lead to longer conversations. Bring a guest and expand their networking opportunities too! Don’t want to leave? Stay for 8:00 p.m. Trivia at OneBlockSouth adjacent to the Local Tap.
We are happy to share with you the link to the presentation document that Jill McCarthy presented at our December 2018 event at Union Station:
ACCP December Event: KCADC2018
2019 SURVEY RESULTS
What do you believe is the primary function of our association (ACCP)?
What would you like to see to improve or add to your membership experience?
How likely are you to refer a friend/colleague to join?
How do you use the website or LinkedIn group?
We are considering other platforms to communicate with our participants. Which of the following would you use/engage in to post information or get more information about ACCP?
We are considering changes to our meeting format. Please rate your interest in the following 1 for the least interest and 5 for the most interest [Same meeting format at lunch]; [Breakfast meetings]; [Quarterly half day session]; [Annual full day Expo]; [Evening Networking event]
What topics would you like to hear about?